UMI

Delete your data

You can delete your whole family from Umiko yourself, at any time. It takes about a minute and cannot be undone.

Last updated: 10 November 2026

How to delete everything

  1. Sign in as a parent.
  2. On your family page, choose "Delete my family".
  3. Enter the fresh code we send you, tick the box to confirm, and press delete.

What is deleted, at once

  • Your parent account: your number or email, your name and your settings.
  • Every child in the family: their first name, age, and everything they did, wrote or made.
  • Every grandparent you added, and the record of their messages.
  • Your consent records, and the phones you set up for your children.

Deleting only part

  • To remove one child, use "Remove" beside their name on the family page. Their work goes with them.
  • To remove a grandparent, use "Remove" beside their name. A grandparent can also send STOP on WhatsApp.
  • To leave the waiting list, write to us and we will remove your contact.

If you cannot sign in

Write to us from the number or email you signed up with, and we will delete the family for you. We answer within 15 days.

What may remain

If you had ticked "Help make Umiko better", copies of answers with the name and age removed may remain. They cannot be traced back to your child. Nothing else is kept. Details are in the Privacy Policy.